Shipping and Curbside Pickup at Jeff Mack Supply
Shop woodworking supplies, epoxy resin, wood finishes, router templates, table hardware, pigments, molds, and project materials online from Jeff Mack Supply. Choose shipping at checkout or pick up locally from our Mississauga store.
We ship orders with duties and import fees handled before delivery, so customers are not responsible for surprise import duties, import taxes, or customs charges when the package arrives.
Ship Your Order or Pick It Up Locally
Whether you are shopping from across Canada, the United States, or right here in the GTA, we try to make ordering from Jeff Mack Supply simple. Many products can be shipped directly to you, while local customers can choose curbside pickup at checkout.
Curbside Pickup in Mississauga
Choose curbside pickup at checkout if you want to pick up your order from our Mississauga location. This is often the fastest option for local customers who need supplies the same day.
- Pickup location: 1270 Crestlawn Drive, Mississauga
- Pickup hours: Monday to Friday, 8am–4pm
- Best for local customers in Mississauga, Oakville, Toronto, Etobicoke, Burlington, Brampton, Milton, and the GTA
Shipping Across Canada
We ship woodworking supplies, epoxy resin, finishes, templates, table hardware, pigments, molds, tools, and other eligible products across Canada.
- Free shipping promotions may be available on eligible Canadian orders over $149
- Some oversized, heavy, or unusually shaped products may have shipping restrictions
- Large lumber, slabs, and specialty items may be better handled in store or by quote
Shipping to the United States
We ship eligible products to the United States with duties and import fees handled before delivery. That means customers should not receive surprise import duty, import tax, or customs bills when the order arrives.
- DDP shipping means import-related fees are handled before delivery
- The customer is not responsible for surprise customs charges on arrival
- Transit times can still be affected by customs inspections, carrier delays, or weather
How Curbside Pickup Works
Curbside pickup is a convenient option for local customers who want to order online and pick up from our Mississauga store.
Pickup Steps
- Shop online and add the products you need to your cart.
- Choose curbside pickup at checkout when available.
- Wait for your pickup confirmation before coming to the store.
- Pick up your order during our regular pickup hours.
Pickup Hours
Curbside pickup is available from our Mississauga location during regular store hours.
- Monday to Friday: 8am–4pm
- Address: 1270 Crestlawn Drive, Mississauga, Ontario
- If you need special pickup arrangements, contact us before placing or picking up your order.
What to Know About Shipping
We ship many of our products across Canada and the United States. Shipping availability and cost can depend on product size, weight, destination, and carrier options shown at checkout.
Processing Times
Shipped orders are typically processed within 1–3 business days. During busy periods, large orders, oversized items, or specialty products may require extra handling time.
Oversized or Heavy Products
Some wood, slabs, forms, panels, or oversized items may not be practical to ship through standard parcel services. If an item is too large or heavy, visiting in store or contacting us first may be the best option.
No Surprise Delivery Fees
For shipped orders to the United States, we handle duties, import taxes, and customs-related fees before delivery where applicable. Customers should not be responsible for surprise import fees when the order arrives.
No Surprise Duties, Import Taxes or Customs Fees on Delivery to the U.S.
We know surprise delivery fees are frustrating. That is why Jeff Mack Supply ships orders using DDP where applicable. DDP stands for Delivered Duty Paid, which means duties, import taxes, and customs-related fees are handled before the package is delivered.
What DDP Means
Import duties, import taxes, and customs-related delivery charges are handled before the package reaches the customer.
What the Customer Pays
Customers pay the order total and shipping shown at checkout. They should not receive surprise import duty or customs bills when the order arrives.
What Can Still Affect Delivery
Customs inspections, carrier delays, weather, address issues, and remote delivery areas can still affect transit times even when duties and fees are handled in advance.
Picking Up from Our Mississauga Store
If you are located in Mississauga, Toronto, Oakville, Etobicoke, Burlington, Brampton, Milton, Vaughan, Hamilton, or elsewhere in the GTA, curbside pickup is often the fastest and most convenient way to get your supplies.
For larger hardwood lumber, live edge slabs, unique wood pieces, and products that are difficult to ship, visiting the store in person may be the better option.
Shop Popular Categories
Start with one of our main shopping categories, or contact us if you need help choosing the right products for your project.
Wood
Shop dimensional lumber, cutting board wood, river sets, live edge pieces, and specialty wood products.
Shop WoodEpoxy + Resin
Shop epoxy resin, resin accessories, pigments, molds, and supplies for woodworking and resin projects.
Shop Epoxy + ResinTemplates
Shop acrylic router templates and accessories for repeatable woodworking projects.
Shop TemplatesWood Finishes
Shop finishes and finishing supplies for furniture, cutting boards, tables, shelves, and woodworking projects.
Shop Wood FinishesTable Hardware
Shop table hardware, legs, mounting hardware, and supplies for furniture builds.
Shop Table HardwareContact Us
Have a shipping, pickup, oversized item, or product question? Contact us before placing your order.
Contact Jeff Mack SupplyShipping and Pickup FAQ
Common questions about shipping, curbside pickup, local orders, and cross-border delivery from Jeff Mack Supply.
Where do I pick up my order?
Pickup orders are picked up from Jeff Mack Supply at 1270 Crestlawn Drive in Mississauga, Ontario.
What are your curbside pickup hours?
Curbside pickup is available Monday to Friday from 8am–4pm.
Should I wait for a pickup confirmation before coming?
Yes. Please wait until your order is confirmed as ready for pickup before coming to the store.
Do you ship to the United States?
Yes. We ship eligible products to the United States. Duties, import taxes, and customs-related fees are handled before delivery where applicable, so customers should not be charged surprise import fees when the package arrives.
Will I have to pay duties or customs fees when my order arrives?
No. Jeff Mack Supply ships DDP where applicable, meaning duties, import taxes, and customs-related fees are handled before delivery. Customers should not receive surprise customs bills at the door.
How long does it take to process a shipped order?
Most shipped orders are processed within 1–3 business days. Large, heavy, oversized, or specialty orders may require extra handling time.
Can every product be shipped?
No. Some large, heavy, oversized, or unique products may not be practical to ship through standard parcel services. Larger lumber and live edge slabs may be best selected and picked up in store.
Do you offer local delivery?
For most online orders, customers can choose shipping or curbside pickup at checkout. If you have a large local order or oversized item, contact us before ordering to discuss options.
